My pellet stove won’t stay lit on the lowest setting, # 1.
Most pellet stove have an adjustment called “trim” that adjusts the feed rate of pellets – usually 3 different speeds – while in the [...]
Pellets, is there a difference in quality?
Yes. There are standards for pellet quality, and the best pellets produce more heat with less ash and waste. “Premium” rated pellets have a reddish [...]
My wood stove smokes into the house.
The most common cause is a blocked or restricted chimney. Even a new chimney and stove after only burning for a few weeks can have [...]
The glass on my fireplace is dirty and/or there is black soot on it.
For a gas burner to operate properly, it requires the proper amount of combustion air into the fireplace, the correct amount of gas pressure and [...]
My pilot light won’t stay lit.
The most common type of ignition system used for years in gas fireplaces is known as a “standing pilot” ignition. When the pilot is burning, [...]
What are enzyme based cleaners?
What are enzyme based cleaners and how do they work? Basically, enzymes are substances that speed up chemical reactions. In the case of enzyme based [...]
What is pink algae?
I have heard of people talking about pink algae. What is that and how do I treat for it? Pink algae is not an algae [...]
How long do I need to wait to use my pool?
Following chemical treatment, how long do I have to wait before I use my pool? With the exception of superchlorinating (which requires waiting until the [...]
What causes the “ring” around my pool’s tile line?
The accumulation of oils and dirt from bathers is the biggest cause. Using a tile cleaner specifically designed for pools can clean it off. Household [...]
Why does the chlorine need to be stabilized?
I have an outdoor pool and I am told that the chlorine needs to be stabilized. Why? The chlorine in a pool can be broken [...]
Do I need to add a sanitizer regularly?
Yes, an E.P.A. registered sanitizer should be added and maintained at proper levels at all times. Non-chlorine shock treatments contain no chlorine, therefore you must [...]
Should I use chlorine or non-chlorine shock?
When I shock my pool, should I use chlorine or non-chlorine shock? Both treatments accomplish the goal of destroying and removing bather waste and preventing [...]