"On a dreary and rainy day your delivery crew (Bobby & Chad) made an otherwise difficult delivery look easy, and they did it with a smile! I was impressed with their perseverance and good nature as they overcame the obstacles to install our new hot tub. Good job!"
Bill & Leslie Mortensen
"A note to the owner…from the sale people in the showroom in your Aloha store (Randy & Brandon), to Amy who scheduled our installation and finally to Bobby & Chad who delivered our new hot tub, the experience with your company has been fantastic! We shopped other places, but no where else did we feel as at ease with no pressure to make a decision and Randy made our shopping experience a good one. We'll recommend your company for sure!"
"Your service technician Fern is by far the best serviceman I have ever had in my home. Ever. Thank you very much for the great service."Portland, OR
Ron & Patti Dunbar
"The EZ Up Legacy pool we purchased from you is in our opinion, the best pool to be had. We find using the Baquacil products easy to use for maintaining the quality of the water. We had a family reunion in June and the pool was a major part of it. Randy and Brandon have been great and very helpful to work with; they have made our experience in purchasing our pool exciting and easy."Clackamas, OR
"Kudos to the great office staff and to Fern for putting Customer back into Customer Service I was handled in a friendly and efficient manner by your office staff and Fern did a great job and made me feel as though I was an important customer of your company. I will give out as many referrals as I can and recommend you to everyone I come in contact with!! Have a wonderful and prosperous 2012 to all of you in the Service Department!"
"I really love my Coast Spa from Haven Spa Pool and Hearth! After fighting chemicals and water balances for 15 years, I finally open my Spa every morning to clear, fresh water and no smell. The enclosed cyclonic filter HAS to be the answer. In years past whenever friends would say "Let's take a tub", I would hedge the answer and go look under the cover first. Never again! Smooth sailing and little effort. And the purchase/installation process by Haven Spa went exactly as planned. Dead-on the fit too."Lake Oswego, Oregon
"I wanted to tell you that Dustin is by far the best technician I have ever had come to my home! He answered every question and paid attention when talked to and fixed the problem he was having without wasting time. I will recommend Dustin to everyone I know!"Portland, OR
"Just a short note to thank you for the great service. From Travis at the Clackamas store and especially to Ricky who delivered and setup my new cover. Great service. Thank you."Portland, OR
"I just want to extend my thanks to Amy and Dustin for handling my spa issues professionally and timely. Amy was able to deal with my border line psychotic behavior very well and Dustin was the MacGyver of spas and answered my barrage of questions. thx for your professionalism and making our fourth of July a lot sweeter, happy Fourth.......wow"Vancouver, WA
"I wanted to let you know your technician Fern was really great when he was here servicing my fireplace. He answered all my questions and was very thorough. I’ll be calling NW Natural Gas and telling them of what a great experience I had with your company. I live in a condominium complex and I'll be talking to the manager because every unit here has the same fireplace and I am sure other owners here would appreciate Fern as I did!"Portland, OR
Karen and Steven Watkins
"We wanted to let you know how pleased we were with our experience at Haven Spa Pool Hearth. We had done a lot of research before going into your store in Vancouver. Our first experience was with Dave. We had a list of questions. He answered what he was able to and found out the answers to the rest. He had great follow-through and didn't try to fake an answer. You did the pre-inspection. You sold us on the unit and your companyâ€™s reputation. The great service continued with Amy as we had to make a couple of attempts to get an install date that worked for us. The day of install finally arrived. Dustin and Ricky started their day off with a challenge. I'm sure all installs have their challenges and this one was no different. They handled the curve balls in a way that left us feeling confident they did the best job possible, not the easiest. Thank You!"
"Dustin really knows what he is doing, with great expertise and a willingness to go above and beyond my expectations. I was very pleased with your service and I think Dustin is a great technician and representative for your company!"Portland, OR
"I wanted to let you know how much we appreciated working with Haven Spa Pool & Hearth. Each and every employee we had contact with Randy, Robin and Fern were professional, friendly and committed to getting the job done right and in a timely manner. Thanks so much to all of you!"Beaverton, OR